1. Introduction
Welcome to Book Hotel Sonar Bangla (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://book-hotel-sonar-bangla.online (“Website”) and use our hotel reservation services.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Residential Address
- Booking Details
- Payment Information (processed securely through third-party payment providers)
- Government-issued identification details (where required by law during hotel check-in)
Automatically Collected Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Date and Time of Visit
- Pages Viewed
- Cookies and Similar Technologies
3. How We Use Your Information
We use your information to:
- Process hotel reservations.
- Confirm and manage bookings.
- Process payments.
- Provide customer support.
- Send booking confirmations and updates.
- Improve our Website and services.
- Prevent fraud and unauthorized activities.
- Comply with legal obligations.
- Send promotional emails (only where permitted by law or with your consent).
4. Cookies
Our Website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Improve website performance.
- Analyze visitor traffic.
- Personalize content.
You may disable cookies through your browser settings; however, some features of the Website may not function properly.
5. Payment Security
Payments are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, or banking credentials on our servers.
6. Sharing of Information
We may share your information with:
- Hotel partners to complete your reservation.
- Payment gateway providers.
- IT service providers.
- Customer support providers.
- Government authorities when required by law.
- Legal authorities for fraud prevention or legal compliance.
We do not sell your personal information to third parties.
7. Data Retention
We retain your personal information only as long as necessary to:
- Complete your reservation.
- Comply with legal requirements.
- Resolve disputes.
- Enforce our agreements.
After the retention period, your information is securely deleted or anonymized.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information.
- Withdraw consent where processing is based on consent.
- Object to certain processing activities.
- Request a copy of your personal data.
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take appropriate steps to remove it.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Please review their respective privacy policies before providing any personal information.
12. International Data Transfers
If your information is transferred or processed outside your country of residence, we will take reasonable measures to ensure it receives an appropriate level of protection in accordance with applicable laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting on this page. We encourage you to review this page periodically.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the contact details provided on our Website.
Website:
https://sterling-resorts.site
Email:
info@sterlinghotel.online
